Use cases
Use cases: AI agents for each part of your team
Incident response, support, marketing and finance: what the agent does on its own, with which tools, and what waits for a person.
All use cases
AI agents for customer support teams: triage, drafts and escalations in one chat
How an AI agent helps your support team: it reads tickets, finds answers, drafts replies and hands bugs to engineering, while your team approves what goes out.
AI agents for finance and operations: reports, checks and payments that wait for approval
How AI agents reconcile payments, query your database read-only and prepare month-end reports, while refunds and payments wait for a person to approve.
AI agents for incident response: from Sentry alert to approved rollback
How an AI agent triages a Sentry alert, opens a fix on GitHub and asks a person to approve the rollback, all in your team's incident channel.
AI agents for marketing teams: research, content and publishing with approval
How AI agents research, write and prepare campaigns with Canva, Webflow, Klaviyo and Semrush, and why publishing and sending always wait for a person.